Industries
Telecom
Multilingual contact-centre intelligence that scores and coaches at carrier scale.
For this sector — Telecom
High call volumes in Uzbek, Russian and English — handled. Bayonic transcribes and scores every interaction, coaches the agent while the call is live, and turns the contact centre into a quality engine.
Trilingual STT & scoring
Uzbek, Russian and English — including a language switch inside one sentence.
Live agent coaching
Prompts during the call and a score after it.
QA on all of it
Not a sample of a few calls — every call, scored automatically.
The products that serve this sector
A pilot for Retail & Supermarkets — starting with one site
The trial runs on your own server, and it takes three days from contract to live. The result is a real measurement of your site.
- 3days to live
- 0.31sto recognise a guest
- LUMEN · PULSErun in Retail & Supermarkets