You can't listen to every call. VOCO can.
Your team makes hundreds of calls a day — you hear maybe five. VOCO listens to every one: transcribes in Uzbek, Russian and English, scores each call fairly, and flags the missed objection and the slipping deal. When you're ready, VOCO makes the calls itself.
Shape VOCO with your contact centre.
VOCO is ready for production, and its first contact centres shape what comes next — pilot it on your own calls, fully on-premise.
Every module. One screen.
Ten interconnected modules. Pick a tab on the left — see the live mini-view and the headline features for each.
Speech to text. Native to your language.
A custom Uzbek-trained model · Russian and English variants · word-level confidence · streaming output. Built for the way Central Asian customers actually speak.
Every word. Read like a coach.
Bayonic NLP detects 12 trigger categories — price hesitation, competitor mention, technical question, objection signal, close opportunity. Every utterance scored. Every theme tracked.
AI whispers while the call is live.
As the conversation unfolds, Bayonic suggests the right price, the objection response and the technical answer in under a second. The hint appears on the agent’s screen only; the agent does the talking.
Every call. Scored 0–100.
No human reviewer. No sampling. Bayonic scores 5 dimensions on every conversation and surfaces patterns across managers, branches and sectors.
See exactly where deals slip.
Every call mapped to your funnel — and the real reason each lost deal walked away.
Your real top performers — by the numbers.
Every agent on identical math. No favouritism, no guesswork — just who actually closes.
Catch the angry customer before they leave.
Complaints, refund threats and churn signals flagged live — routed to a supervisor in seconds.
No more "let me check and call back."
Live answers pulled from your catalogue, 1C and CRM — correct price, spec and stock, instantly.
The dashboard. Three lenses.
Live calls happening right now. Manager leaderboard across the team. Any past call replayed with AI annotations. Three views, one product.
The whole holding. One screen.
Every company. Every sector. Every alert. The one view a holding CEO can scan in 30 seconds and know which branch needs intervention right now.
Measure your floor.
Before you automate anything, you need the truth: how every human agent actually performs on every call. VOCO scores, ranks and coaches your whole team — fairly, in UZ/RU/EN, with zero spot-checking.
Hear it. Read it. In any of three languages.
Switch language below — the waveform updates and the transcript fills word by word, exactly as the engine sees it.
Score every rep. Coach the whole floor.
VOCO scores every manager on every customer call — then ranks the floor, flags the calls that need attention, and writes the coaching. No more spot-checking 2% of calls. Sample dashboard with illustrative data.
Run a live call. Watch the AI score it.
A 45-second simulated sales conversation. Press play. Watch sentiment shift, triggers light up, AI verdict update, and the manager score grow in real time.
Automate the floor.
Once you trust the scores, flip the switch. VOCO stops just listening to calls — and starts making them. The AI greets, sells, saves at-risk customers and books orders, 24/7, in three languages.
Or let VOCO make the calls.
Same voice intelligence — now talking. VOCO answers and places calls itself, in fluent Uzbek, Russian and English. It greets, pitches, handles objections, books the order — and never sleeps. Your managers move to the deals that actually need a human.
Lower cost. Higher retention. More sales.
When the AI handles the routine calls and wins back the customers about to leave, the numbers move in one direction. Targets modelled on your own call volume.
Automatic win-back
VOCO calls the customers whose subscription is lapsing or who went quiet — and wins them back before they are gone. Retention that runs itself.
The AI is graded too
Every AI call runs through the same scorecard as your people — script, tone, pricing, close. Quality you can audit, not a black box.
Customer-base analytics
Sentiment, intent and churn risk across your entire customer base — every call, not a 2% sample. Know who is about to leave before they do.
One platform. Every branch.
Built ground-up for holdings and corporate groups. Each company gets its own tenant — its own data, its own AI tuning. The CEO sees the whole network in one dashboard.
Bring your calls.
We'll bring the AI.
Start with a free 3-day call audit: send us 1,000 of your existing recordings and within three days you get a quality and opportunity report, at no cost. If it fits, we go live in three days.